Signing in

Sign in#

1. Open ARVEMO in the browser or in the app. The page is headed Sign in or sign up.
2. Enter your e-mail address and select Continue.
3. Open the mail. It carries a code and a link.
4. Type the code on the page where you started, or open the link. Both do the same. The code works on the device where you began, so you do not have to open the link on that device.

The page after step 2 always says the same, whether or not the address is known; if no mail arrives, see below.

I got no mail or code#

• Look in the spam folder first.
• Select Send a new code, or Another address if you mistyped the address.
• If you have no account yet and use a private address (for example a free webmail account), you get no code, only a short mail that asks for your company address.
• After many tries in a short time, ARVEMO asks you to wait before you try again.

How long are the code and the link valid?#

Create an account#

The beta is by invitation only, and ARVEMO is for companies and the self-employed.

1. Enter your company e-mail address on the sign-in page.
2. Open the mail and follow its link. The page Create your account. asks for Name, Company and your Invitation code. A tick box lets you allow the agents to research you and your company in public sources to prepare your start. It is optional and not ticked in advance.
3. Select Create account. With this you accept the terms of the beta.

With a valid invitation code you are signed in at once. Without one you join the waitlist; the link stays valid for 30 minutes, so you can still enter a code in that time.

Why a company address?#

ARVEMO is meant for companies and the self-employed. Private addresses cannot be used to sign up yourself (people invited to a workspace can use any address), and throwaway addresses get no mail at all. The check applies when a new account is created.

I received an invitation#

Your advisor sends you a personal link, or ARVEMO mails it to you. The mail has the subject "[your advisor] invites you to ARVEMO" followed by the company, and it says that your advisor has invited you to the shared workspace for that company. Open the link: it signs you straight into the workspace, with no code and no password. The link is valid for 30 days and only for you, so please do not pass it on. If you did not expect the mail, ask your advisor before you open the link.

If the link has expired or is lost, enter your address on the sign-in page to get a new mail, or ask your advisor for a new link (see Invite a client). You use ARVEMO in the browser; the apps are in a closed beta by invitation (see The apps).

Google, Microsoft, Apple or a passkey?#

Not available. E-mail with a code or link is the only way in today.

How long do I stay signed in?#

• In the browser: for 30 days after you last used ARVEMO, or until you sign out.
• On the iPhone, iPad and Mac: until you sign out, or until the device has been unused for 90 days.

Sign out#

• Web: open the profile menu at the bottom left and select Log out. On a phone browser it is in the ••• menu.
• Mac: select Sign out of this Mac in the profile menu in the sidebar.
• iPhone and iPad: open the menu, tap your name at its foot (captioned Settings) and select Sign out of this iPhone.

To sign out another device, open Devices in your settings and select Sign out next to it. That list shows the iPhone, iPad and Mac with the app, not browsers. A browser stays signed in until you sign out there or 30 days pass. More in Your account.

Common questions#