Notifications
How ARVEMO tells you what waits for you, with one number, a bell for the history, an optional daily e-mail and push on the iPhone and iPad.
ARVEMO separates three things: the one number that says how much waits for you, the bell with what happened, and the messages that reach you outside the app. This page explains each and how to adjust them.
The one number#
The number counts what needs a person, each thing once:
- open approvals (an agent's draft with its task and its check counts as one),
- results from agents that need a look and are not approvals, until you have seen them,
- @-mentions of you that you have not read yet.
This is the advisor's number. For a client it counts only unread @-mentions, and for the person with the role Responsible also the team proposals waiting for her. Arvemo's proposals are not part of it; they have their own number. Running tasks and unread bell entries do not count either.
Decide something and the number drops at once, not after the five-second grace period.
Where you see it#
| Device | Where |
|---|---|
| Web | In the title of the browser tab, for example "(3) ARVEMO"; the Approvals place shows its own share in the sidebar. |
| Mac | The number on the Dock icon and beside the triangle in the menu bar (an exception, see below the table). |
| iPhone, iPad | On the app icon. It also arrives with each push, so it is right when the app is closed. |
| iPhone | The widget shows what waits for you; the large one for advisors has tiles for approvals, results and what is running, for clients it shows what is new, the next session and tasks due. |
The Mac is the exception: the Dock badge and the menu bar count only the open approvals (advisors) or the unread notifications (clients), so they can differ from the one number on the iPhone icon.
The bell and the notifications list#
The bell on the web and the Mac, and Notifications on the iPhone, list what happened across all your workspaces: answers, mentions, approvals, finished work. Each entry belongs to one thing and several events about it are bundled. When the thing is settled, for example the approval is decided, the entry turns grey and says done. Clicking an entry opens it, switching to the right workspace if needed.
The bell is history; the number is what still needs you.
Mark things as read#
Click an entry to read it. Mark all read on the web, and All read on the iPhone, read everything in all workspaces.
E-mail#
Under E-mail summary in your settings you choose one of three: What concerns me (mentions, answers, your own finished work, reminders), Everything new (everything new in your workspaces) or None. The summary comes once a day, from about 7 am, and only when there is something to report; advisors also read how many approvals wait.
Where do I set push?#
Push exists only in the iPhone and iPad app. The Mac app sends none. You choose the same three levels as for e-mail:
- iPhone and iPad: under your name at the foot of the menu, in Settings.
- Web and Mac: under Devices in your settings, once a phone is signed in.
If pushes are off in the iOS settings, the app tells you and offers to turn them on.
What does a push say?#
A push arrives for a new approval, a result that waits for you, an @-mention, a reply to you and a reminder. "Is working" and plain "done" stay in the bell. It carries no text: it says only that something new is there, with the number for the icon. The phone fetches the text from ARVEMO afterwards.
Common questions#
Why does the bell show more than my number? The bell keeps history. The number counts only what still needs you.
Why did I get a notice? It belongs to something that concerns you: you are named, someone answered you, a result or approval waits, or a reminder is due. Open it to see the thing.
Does a push contain my content? No. It carries no text, title or workspace name, only a notice that something new is there and the number.
Why is Arvemo's proposal not in the number? Proposals are offers, not work waiting for a decision on something that exists. They have their own count.