Share an idea or bug
How to report a bug or suggest an idea to the ARVEMO team on each device, what happens next and how you follow your reports.
ARVEMO is built together with the people who use it. You say what is missing or broken in a sentence or two, an assistant answers and a person of the team decides. The feature is called Shape Arvemo.
How do I report a bug or share an idea?#
On the Mac, open the Help menu and choose Share an idea… (⌥⌘I) or Report a bug… (⌥⌘B). On the iPhone and iPad, tap your name at the foot of the menu (captioned Settings) and choose the same entries under Shape Arvemo. Not available while you look at the sample workspace. In the signed-in web app there is no entry; use the community on the web (see below).
- Choose Idea or Bug.
- Write it down. For an idea, the sheet asks What’s missing, what bothers you? For a bug it asks What happened? and What did you expect?
- Check what goes with it under Attached: the page you were on and, for a bug, the most recent errors. You can leave each part out.
- Choose Share or Report.
What happens next, and how fast?#
The sheet states what to expect: a first answer within minutes from the Arvemo Developer Agent and a decision by an Arvemo team member within 24 hours on working days. The decision comes with a reason. You may be asked one question; you answer it in My reports.
The privacy policy says who reads a report: "Only you and the platform administrators read your text." An AI model by Mistral AI (Paris) talks with you and writes a technical version without your name, your company, clients, colleagues, figures or quotes. The Arvemo Developer Agent receives only this technical version, never your text, your name or your answers. A person of the ARVEMO team decides on the report. Details: privacy policy.
What is under My reports?#
My reports lists your ideas and bugs with your own text and both answers. Only you see this page. Each report shows a stage:
| Stage | Meaning |
|---|---|
| Received | Your report has arrived. |
| Answered | The Developer Agent has answered. |
| Question for you | The Developer Agent waits for your answer. |
| Planned, Being built, Testing | The team decided to build it, and the work is under way. |
| Live, Fixed | It is in the app. |
| Later | Not now. |
| Decided | The team decided against building it, with a reason: for example it exists already or works as intended. |
| Part of a feature | Your report became part of a larger feature. |
Will I be asked whether it fits?#
Yes, once. When your idea is live, or your bug is fixed, you get a notice and one question: is it what you had in mind, or is it gone for you? If the answer is not a clear yes, it becomes a follow-up report. There is no reminder.
Is my name public?#
Your text is read only by you and the platform administrators, as the privacy policy says. If your idea becomes a public feature, it is described in the team's own words. Your name and company appear on it unless you switch on Anonymous on the sheet.
What is the community?#
The Arvemo Community at community.arvemo.ai is a public site that anyone can read. It shows the features being planned, built and finished. To report or follow, sign in with your Arvemo account. In the apps, the entry Open Arvemo Community in the same menu opens it. There is no voting: the team decides rather than counts.
Common questions#
Can I vote on ideas? No. Ideas are answered and decided one by one.
Does a client see what an advisor reported? No. Your text is read only by you and the platform administrators, as the privacy policy says; the Developer Agent receives only a technical version without your text.
Where do I report from a browser? On the community site.
What if I have no reply? Look under My reports, which shows the current stage and, if a question is waiting, asks it there.