Billing
The Billing page of a client workspace shows the monthly fee, what the AI usage cost and whether that usage is passed on at cost or included in the fee; it issues no invoices.
Billing belongs to one workspace. It shows what the work costs the client: the fee, what the agents' AI usage came to, and how the two relate. It is a view, not an invoice.
Where do I find it, and who sees it?#
Open the menu behind your profile. The block named after the workspace (Workspace and its code) holds Billing. On the iPhone and iPad it is in the same menu, under the workspace.
Two kinds of people see the page: the advisor side, and on the client side the person with the role Responsible. Everyone else on the client side gets the note: "The advisor and the responsible person see the billing."
What is on the page?#
- Fee per month: the fee from the workspace's frame. If none is set, the page shows a dash.
- AI usage: the cost of the agents' model calls in euro, added up over all months.
- AI usage: passed through or included.
- Months: one row per month since the start of the term, with the fee, the usage and the number of Calls.
The page says that the usage is in euro by the provider's euro price list, and that there are no invoices in this version. Nothing is charged through ARVEMO.
What do the two models mean?#
- A fee plus AI usage at cost. The fee covers the advisor and the agent team. The models' compute is passed through 1:1, without a mark-up.
- One fee. AI usage included. The fee covers everything, compute included. The usage stays visible anyway.
The model is a statement of how the advisor and the client have agreed to count the usage. It does not change what the agents do.
How do I switch the model?#
Only the advisor can. On the page, the card Billing model has a switch.
- Open Billing in the workspace.
- Turn the switch in Billing model on or off.
- A message confirms the new model, and the headline and the AI usage figure change.
The switch is one setting for the workspace, not one per month. The Mac and iPhone page adds the hint that it applies from this month. The client's Responsible person sees the new model on the page.
If no fee is set, a link takes the advisor to the Workspace page to set it.
How does it relate to Usage?#
Advisors get a link to Usage from the page. There you see every model call across all workspaces; see Plans and credit. The Billing page shows the same cost for one workspace, month by month.
Common questions#
Are there invoices in the beta?
No. The page states that there are no invoices in this version, and the beta is free.
Can my client see the AI usage?
The client's Responsible person can, on this page. Other client roles cannot.
Who can change the billing model?
Only the advisor side. The client side reads.
Why is the fee a dash?
No fee is set in the workspace's frame. The advisor can set it under Workspace.