Chat with Arvemo

What can I ask?#

Anything about the workspace you have open: documents, goals, risks, decisions, tasks and what happened lately.

• Advisors: "What is overdue?", "What happened since the last session?", "Which decisions are open?", "What waits for my approval?", "Write a short memo on the state", "Shorten this document to one page", "@Sparring challenge this goal".
• Clients: "Where do we stand on the budget?", "What did we decide last time?", "Create a task: send the figures to finance."
• Both (for a client, the note goes to the advisor as a proposal): "Remember: the board meets in March."

Write in your own words; the examples are only a start. An empty chat shows a few starting points matching the page you are on. Tap one to send it; one that ends in "…" is put in the field for you to finish.

Three kinds of chat#

• Chat in a workspace. Opens from the Chat place. It knows the workspace.
• Chat about this page. Opens beside or over the page you are on (web: the Chat button in the top bar or ⌘J; Mac: the orange bubble or ⌘J; iPhone: the orange bubble). It also knows the page and the item you look at, shown as a context chip you can remove. It is the same conversation: Full screen continues it full screen in the chat, with the context.
• Across all workspaces. Advisors only, the entry Across workspaces in the chat list. Ask what waits, where it burns, what clients did lately. Arvemo searches all your workspaces, but reads only a limited number of items per answer. He cannot hand work on to agents here and cannot revise an open document – open it in its workspace for that. To draft something, name the workspace.

What Arvemo does, and what he does not#

He can read the workspace, answer questions about ARVEMO itself from this handbook (with the link to the page), search documents and the web (with sources), prepare a draft of an item, remember something, and – for advisors – write a document or propose changes to an open one, and hand longer work to agents. See Arvemo and the agents.

• A draft is not an item. He opens a form for you to check. Nothing exists until you save it. When a client does this, it goes to the advisor as a proposal (approvals).
• He sends nothing. No mail, no message, no publication.
• He sees only what you may see. A person with the role Read can ask, but cannot create anything.
• Longer work (advisors). He answers at once and says what he has set going. Orders show their state and can be stopped with Stop; the same message is later rewritten with the final answer. The orders appear on the board.

One voice, and how to check him#

Every answer comes from Arvemo. Advisors also see which capability he worked as and, folded away under Worked on this, the steps he took in words. Clients see one summary sentence.

He says what he knows, what he assumes and what he checked, names items by their code, and says so when he finds nothing. Open the sources he names before you rely on a number.

Start a chat, continue one#

Choose the chat place and start a new chat in a workspace; earlier chats are listed beside it (on the iPhone, in the menu). Open one to continue; its context stays with it.

Files, photos, speaking#

• Web: no attachment per message. Drag one file onto the chat column beside a page (not the full-screen chat): it is uploaded to the workspace and the Curator files it as a proposal in the knowledge base. A microphone button in the field dictates (⌘⇧M).
• Mac: the field has an attach menu for files and photos, and a microphone.
• iPhone and iPad: Camera and Scan a document (where the device has them), Photos and Files; Arvemo reads text from scans and describes photos. Hold the orange bubble to speak at once.

Attached files also go the usual way into the knowledge base. Arvemo reads at most five files per message.

Describe it in one sentence#

Most forms for a new item have a field to describe it in one sentence (not journal entries). The responsible agent fills what it can infer, marked as a proposal. Accept each field or all, correct the rest, then save. Fields you filled yourself stay untouched.

When Arvemo does not know#

He says so. For clients, with a matter of weight (budget, people, the board) or a thin basis, he offers a button to hand over to the advisor. Nothing happens until you press it. The advisor then gets an urgent approval, edits a drafted reply and sends it; you see it in Sparring as a message from the advisor. The time named is a reminder, not a promise.

Does it cost anything?#

Arvemo's work uses the credit of the advisor's organisation; see plans and credit. When it is used up, Arvemo and the agents pause and the chat says so; everything else keeps working.

Common questions#