Frequently asked questions

The basics#

What is ARVEMO?
A shared workspace for an advisory engagement. The advisor, the client and a team of AI agents work on the same goals, documents, decisions and risks. See What ARVEMO is.

Is it a chatbot?
No. The chat with Arvemo is one part. The agents also work in the background and prepare proposals that a person approves. See The ideas behind ARVEMO.

Which languages are there?
English and German. Each person chooses the language of the interface; see Your account.

Control and trust#

Can the agents act on their own?
As a rule, no: what an agent creates or changes is a proposal that takes effect when a person approves it. A few small things agents do directly (answers, remembered notes, loose links, a todo's date, owner or state on your word, a document draft in the chat), and the page lists them all. See What agents may and may not do.

Can I undo an approval?
For a few seconds after you approve or discard, a toast offers Undo. Removing an item can be undone as well. See Approvals.

Can I rely on what the agents write?
Check it before you pass it on. AI results can be incomplete or wrong; Arvemo names where he found something, and a proposal waits for you precisely so that you can look. See Approvals.

Data and cost#

Is my data used to train AI models?
No. Content is not used to train AI models. See Data and privacy.

What does it cost?
The beta is free. Each organisation gets a test credit for the agents' work; when it is used up, the agents pause and everything else keeps working. See Plans and credit.

Signing in#

Is there a password?
No. You sign in with your e-mail address and a code from a mail. Sign-in with Google or Microsoft is not available. See Signing in.

How do I delete my account?
In your account settings; deletion starts with a grace period in which you can still restore it. See Your account.

Devices#

Do I have to install anything?
No, ARVEMO works in the browser, and clients use it there. There are also apps for the Mac and for the iPhone and iPad; they are in a closed beta by invitation. See The apps.

Where is the button I am looking for on my phone?
The layout differs per device. In the phone browser, for example, Todos, the Explorer, Proposals and Workspaces are not there; see Finding your way around.

Getting help#

I found a mistake or have an idea.
Report it from the app or the community. See Share an idea or report a bug.

I cannot sign in or something is wrong with my account.
Write to the address in the privacy policy; it is public on the ARVEMO website. See Signing in first.

I am new. Where do I start?
Advisors: First steps. Clients: Your Today page.