Today (for clients)
Today is the client's home in ARVEMO: where things stand, what changed since the last session, what waits for a decision and where to ask a question.
Today shows you, in one page, where the engagement stands. You do not have to look through folders: your advisor's released results, the next session and what needs your decision are gathered here. On the web, after the first welcome page, you land on Today when you sign in. The Mac and iPhone apps open in the chat; Today is one tap away in the menu.
What you see first#
At the top is a greeting, today's date and the period the page covers: since your last session, or the last seven days if there was none yet. A sentence tells you how many decisions wait for you, or that all are made. A decision here means an open question of the engagement that you are meant to settle; it is not the same as an approval.
Four numbers sum up the period: New results, Decided, Changes and Agent tasks (the work the agents did).
What changed since my last visit#
Below the numbers are cards in a fixed order: your open decisions, the next session with its date and agenda, what is new in the results, the radar of topics your advisor watches for you, the goals of the workspace and the high risks, a short summary of the agents' work, and a list of what changed since the last session, object by object. A question of the week invites you to form your own view; no agent answers it for you.
What waits for me#
Open decisions are on the first card. If your role is Responsible and your organisation lets you decide on proposals first, an extra card, Proposals of your team, lists what your colleagues on the client side proposed. You choose Pass on, and your advisor then decides, or Discard. A proposal of your own appears on the item with a note that it waits for your advisor, and you can withdraw it. Clients have no Approvals place.
Ask a question#
Use the field on Today or open the Chat. Arvemo answers with what it finds in the workspace, and where a question is about money, people, the board or your own position it offers to hand it over to your advisor. A handover reaches your advisor with the conversation so far; the reply appears as a message from your advisor.
How Arvemo answers clients is the organisation's choice, under Agents for clients: the agents answer you directly; questions go to the advisor and an agent only drafts an answer that the advisor approves; or only the team answers you. If the setting is not the first, you are told so when you ask.
What I see and what I do not#
You see what your advisor has released: results, the sessions, goals, decisions and risks of the engagement that are meant for you. Drafts that still wait for your advisor's approval, internal material and your advisor's private Brain stay hidden. The agents' work shows only as counts and short summaries.
You can comment on items, propose goals, initiatives and use cases (they go to your advisor first), add some kinds of items, such as decisions or risks, yourself, and tick off your todos.
Your journal#
Your journal is private. Entries that you share with your advisor appear to your advisor as shared; others stay yours. See people and journal.
Common questions#
How do I come back later? Use the link from your advisor's invitation or sign in again; see Sign in.
Why is nothing in the results yet? Results appear when your advisor releases them.
Does the app show more? The Mac and iPhone apps have Today as well. The iPhone adds a widget with the next session, what is new and your tasks due, and push messages.
Can I use Today on a phone browser? Yes; the bottom bar there offers Today, Chat, deliverables and knowledge.